Proactive Managed Services
All audio visual, communications, security, or other technology related projects require a significant investment to manage and control. TRITECH’s ProView+ Suite of solutions can help get the most out of your investments by proactively managing devices from a centralized Operations Center.
With over 30 years of experience in the industry, our technicians and engineers use the latest technologies to keep your solutions working. Gone are the days where a provider has to wait for a client to tell us there’s an issue. Modern solutions add a proactive element to alert, diagnose, and remotely resolve issues to maximize uptime.
TRITECH’s Proview+ Suite of solutions includes:
- Asset tracking and management
- Proactive monitoring of critical devices 24/7/365
- Remote device and power management
- Programming and firmware updates
- Security updates
- Client specific support/ticketing portal
- Issue, RMA, and warranty management
- Room readiness validation and reporting
- Technician dispatch
- Solution assessments
- Reporting and analytics
- Professional services
- On site services
- User Help Desk
- Call Concierge
- Cloud or Infrastructure Support
To inquire more about our Managed Services Offering e-mail us at service@tritechcomm.com or for immediate assistance call 1-888-706-7378